A common problem reported to our service lines is that a scan has lines on it, when you are using the document feeder. It is really annoying when this happens but its usually something that you can quickly fix yourself rather than waiting for the technician. Most often it can be specks of dirt, adhesive or other foreign bodies that have found their way onto the slit glass. This is the thin strip of glass to the right hand side of the large glass bed underneath the document feeder.
Check our our tips to clean your slit glass & scanner bed to clean up your scans or copies in a jiffy!